About Us

As technology improves, software vendors have been able to offer increasingly advanced accounting software at lower prices. This software is suitable for companies at multiple stages of growth.

We are a software specialist company established in Singapore. We acquire strong product knowledge by exploring various software solutions that are suitable for different businesses’ requirements.

For us at SME Software Solutions, some of our best-selling accounting software includes MYOB and Autocount accounting software. We believe in discussing and analyzing the pros & cons of a solution with our customers, and we only recommend the best solution which suit them the most because we are not just providing software but a turn-key solution.

It is risky and can be painful if you have assessed & bought a solution that is not suitable for your business. We are most willing to share our knowledge with you where these might be areas you may overlook when selecting a solution. Call us now at +65 6681 6644 or send a mail to enquiry@isme.com.sg

Sandra Lee started in the software business in 2000 and founded her own company (Runnex) a few years later. She left the company and in 2007 founded Globalbiz focusing mostly on MYOB implementations. After a handful of successful years it was time to branch out and broaden the scope of products, services and customers. SME Software Solutions was founded in 2012 and has grown year on year into the company it is now.

Globalbiz was bought by SME Software Solutions in 2016.

SME Assist was founded in 2014 with a primary focus on setting up a support centre for AutoCount users, in 2015 that was extended to MYOB support. SME Assist now services over 100 customers and has been integrated into SME Software Solutions.

Sandra Lee – Sales Director

Sandra has 17 years of experience working with SMEs, and deployed solutions for over 3000 companies. Her ability to provide solutions for different industries has proven a true benefit for many companies.
Her role in SME Software Solutions involves providing consultancy and finding “the right product” for our customers.

Rolf van der Pol – Director

Rolf has over 25 years of international experience in managing teams and companies. He has a rich diversity of experience in strategy, technology, risk management and operational processes. He has worked in a wide variety of different cultures and with people of all different backgrounds.
In SME Software Solutions he is responsible for strategy, structure, human resources and expansion.

Jeannie Ong – Support Lead

Jeannie is a results orientated individual who thinks outside of the box and who is more than willing to take the initiative. She comes to you with a solid understanding of business processes, a wealth of relevant work experience and a strong desire to succeed in anything that she does.
As is evident from her 12 years of experience, her academic and professional credentials closely match the list of prerequisites needed to provide timely and efficient support to customers.

Brandon Fam Wenming – Consultant

Coming from RMIT, Brandon has a bachelor’s degree in Business Management and understands the framework of businesses. He has gathered experience working and studying in several industries.
His role in SME Software Solutions is training and implementation of accounting software.

Alan Ngo – Lead Generation

Alan, has a positive and cheerful attitude, with commendable customer service skills. With 4 years of experience in telemarketing, Alan has proven track record in leads generation.
His role in SME Software Solutions is customer service and lead generation.

SME Software Solutions Reseller Program

Introduction

Our reseller program sets our resellers up for success

We make it easy to succeed through training, support and remuneration

No upfront costs, a clear process and good material make it easy for a reseller to sell and earn

With just a few deals per month, additional income for a reseller of 2k per month is easy to earn – with a higher sales effort the sky is the limit

A reseller only sells, SME Software Solutions does the rest (implementation, training and support).

Key Elements

Simple process to start as reseller
No upfront cost
Proper training and support
Monthly events to update and share
Marketing kit provided to facilitate the sales process
Products are well known and well regarded

Requirements

None

Benefits

Quick start
Commission starts at 10%, more depends on the sales volume
Products have a good ‘standing’ in the market
Sales process is supported by advertising and marketing

How to start

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ACCREDITATION

Vision

We deliver end-to-end solutions for SME’s.

Mantra

Solutions made easy.

Core values

Responsibility – we say what we do and do what we say
We say what we do: we are specific in our promises: what is included and what is excluded,
what do we cover in our training, how many forms will we customize, how long will the
implementation take, when do we invoice, what support do we deliver etc.

We do what we say: we deliver on all our promises, we are responsible and can be counted on.

Knowledge – we know solutions and we know SME’s
We know solutions: we know the type of software that’s in the market, it’s strengths and
weaknesses, price, compatibility, features. We hav an open eye for new technology and if
needed build interfaces and add-ons.

We know SME’s: we understand the way an SME operates and have knowledge and expertise of
most industries.

Care – for customers, staff and community
We are trusted, well known and respected. We are recommended and respected

Brand

We operate with partners but we always brand ourselves as SME Software Solutions.

Scope

We are truly customer centric, our scope of activities is driven by what our customer base
needs. As a consequence our range of activities includes:

Software solutions for key business functions like accounting, customer relationship
management, point-of-sale, payroll and human resource management
Helpdesk and support
Consultancy on grants
Consultancy and training on key business processes
Hardware solutions

Strengths

Every ‘solution provider’ has some product knowledge, we have more. Our strength sits in the
fact that we combine product knowledge with:

Knowledge of how an SME operates
Domain knowledge of the industry the SME is active in (F&B, Manufacturing, Retail…)
We don’t push products – we provide solutions.

Staff size

Combined staff strength is about 10 and growing